What is a Dynamic Queue Management System?
Dynamic Queue Management System is used to effectively manage queues at any customer facing outlet, be it retail stores, banks, hospitals, post offices, educational institutes, etc. In the eyes of your customers and your staff, automation of queue management creates a win-win situation by improved delivery time and benefits to both parties.
Available in with following features –
- Dynamic Queue Management System (DQMS) with customizable number of counters.
- Wall Mount touch screen Kiosk
- Built in DQMS Server ( 2GB RAM, 250 GB HDD, Dual Core System, Win 10 )
- Thermal Autocutter Printer 58/80 mm
- Token contains – Organisation Logo, Service information, Token No, People before, Approx time, Time & Date, Promo Info. (80 mm, 80 mtr, 800 tokens per roll)
- LED Display 32″.
- Software provisions – call next token, forward token, skip token, Auto Re-call, Admin. control for view/add/edit operator, services, master display and components, promotional material.
- MIS Reports – Customer Feedback, Operator Wise, Service Wise, Transaction Wise Report, Summary Report, Skipped Token Report, Idle State Report, Benchmark Report, Call Field Report, Organisation scorecard, Detailed and Customized Report.